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Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 27 April 2018. Elizabeth House offers Dementia, Older People (65+), Physical Disabilities and Younger Adults care. People that we spoke to during our visit, told us "I'm happy with the care" and "Staff are lovely." People told us that they felt safe and that their concerns would be listened to.
The Scottish Care Inspectorate is the official regulator for care services in Scotland. If you are looking for care, if you think a family member needs support, or if you want to know what services are available for carers, find the information you need in the pages below. Staff had received sufficient training to enable them to meet the needs of people living at Elizabeth House. We also spent time and observed how staff interacted with people who lived at Elizabeth House. We saw that people were treated kindly and we saw that staff provided gentle encouragement to people when mobilising. Both days of inspection were unannounced which meant the registered provider and staff did not know that we would be attending.
Care provided
People had access to a wide range of activities and leisure opportunities and were encouraged to maintain personal relationships. Click the title bar on any of the report introductions below to read the full entry. Internet areas for residents to use as they please to help keep in touch with loved ones, friends and family or simply browse the web.
We found that people had their care needs assessed, however we found that records were not always detailed enough, appropriate or fully completed. We saw that there were systems in place to monitor the quality of the service, however some of the analysis could be more detailed. We saw that staff were attentive and treated people with dignity and respect. We saw that staff communicated well with people and explanations of care were given. A purpose-built, modern nursing home built in 2010, with state-of-the-art facilities and all superb amenities. In the last report by the CQC from June 2018, the home received an overall rating of requires improvement.
Tell us about your care
The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. The North Yorkshire Care Services Directory contains a wide range of services such as home care, care homes, respite care and more. You can arrange a visit with Elizabeth House Care Home today by getting in touch, and you can also download our brochure for more information on the fantastic elderly care services we provide in Teesside.
There is often a substantial difference between fees charged to those who can afford the costs themselves and those who receive help from their Local Authority. A majority of homes aim to cater for both, but some target only one or the other. Those run by private operators more often focus on lifestyle, with help and care services discretely available to buy if or when required.
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We fully appreciate the importance of keeping in touch with friends and family, so our door is always open to them. People's views were being sought about the quality of the service provided. We saw that the management team acted upon any issues to make sure that people remained happy with the service they received. People’s weight was monitored so any issues could be addressed and food was nutritious.
The service worked closely with a range of health and social care professionals. Permanent general nursing care, elderly care, dementia care, and respite care in the heart of Middlesbrough. Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day. The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led.
Middlesbrough Council Quality Star Ratings
Housing-with-care developments run by housing associations and local authorities tend to be called ‘extra care’ or ‘independent living’ schemes, and explicitly seek to accommodate people who need daily help. Both ownership and rental options are commonly available, as well as alternative ways of paying for the services on offer – including part deferring payment until a property is sold. Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections.
People said they were well cared for and said that they liked living at the home. People had support plans and risk assessments in place which helped staff to understand and meet people's needs. We observed staff helping people to maintain their independence and make choices for themselves. Care was delivered in way that responded to people's needs and preferences. Plans of care were drafted following assessment of people’s needs and these were reviewed regularly. The policies and practices of the home helped to ensure that everyone was treated equally.
We returned to carry out a comprehensive inspection on 14 March 2018 which was unannounced. This meant the provider; staff and people using the service did not know we would be visiting. We returned for a second day of inspection on 15 March 2018 which was announced. Full care assessments with tailored, individual care plans created for each resident, including dementia care.
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our website is free to use, we are proudly independent, and we never take referral fees. Elizabeth House is able to accommodate 34 people in 34 single rooms, all with en suite facilities. The home is in an urban location, with shops, a Post Office and a social centre nearby. It provides care to older people who may have dementia or with a physical disability. Welcome to Briarwood Care HomeBriarwood has a reputation for providing the very highest standards of care for residents.
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